Partnership for Excellence
Together, Kristen Enright and SGE International deliver transformational culture and leadership solutions that drive measurable business results and create lasting organizational change.
About SGE International:
SGE International is the globally recognized leader in organizational transformation and culture development. Our award-winning frameworks and proven methodologies help service-focused brands across multiple industries exceed customer expectations by building internal cultures that inspire employees and engage customers.
The SGEi Approach
We don't believe culture is just one aspect of business success—culture is the game. Everything else flows from it. Our approach is grounded in neuroscience, behavioral psychology, and systems thinking, combined with real-world operational expertise.
Science-Driven
Our frameworks integrate breakthrough research in neuroscience, behavioral psychology, and organizational systems thinking. We build solutions based on how humans actually perform under pressure, adapt to change, and innovate.
Operationally Proven
Our methodology isn't theoretical. We've worked with hundreds of organizations across hospitality, retail, healthcare, aviation, technology, and more—helping them build cultures that deliver tangible results.
Results-Oriented
We measure success by bottom-line impact: increased customer satisfaction, improved employee retention, higher sales performance, and stronger organizational alignment. Culture is an investment, not an expense.
The SGEi Framework
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Moments
Identify critical moments in the customer and employee journey that define experience
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Needs and Values
Understand what customers and employees truly value and need
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Mechanisms and Leadership
Design and implement systems, processes, and leadership practices that deliver
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Culture
Create lasting organizational change that drives results and sustains growth